So I just received my small puffer with black hardware from farfetch today and noticed these scratches on the bottom of the bag. I know the bag is prone to scratches, but should I go through the process of returning and ordering a replacement? I was able to buff the scratches out a little bit.
The puffier the better. Crafted from leather with a quilted effect, this ivory medium Loulou Puffer shoulder bag from Saint Laurent is detailed with a signature gold-tone YSL monogram to the front. Use it as a pillow whenever you need - it's the most sophisticated one you'll ever find. Featuring a chain and leather strap, a foldover top with magnetic closure, a main internal compartment, an internal zipped pocket, an internal logo patch, an internal logo stamp and gold-tone hardware.
I completely agree. Unless you received a substantial discount, I would return it. For the amount of money we spend on these luxury items, they should arrive as close to perfect as possible. Yes, bags will get scuffed and scratched over time, but there is a huge difference between purchasing an imperfect luxury item from a store vs. being the one to cause the damage to your own bag while using it!