Kate Summerville sale from Nov

Northergirl

Member
Jun 6, 2009
1,017
1
Canada
Sorry title of the thread should have said - Kate Somerville not Summerville

Did anyone here order the 30% off sale at the end of Nov? Has anyone received their order yet?

I did (Nov 27), and I've emailed customer service 3 times looking for my order. No one responded back to me and I'm ticked off. I tried to call the toll free customer service #, but you can't use the # in Canada.
I will never order from Kate Somerville again - terrible customer service!!

Does anyone have a # that I can call that will work in Canada?
 

gymangel812

<3OOO~~~
O.G.
Apr 14, 2006
7,304
179
Ohio
i got my order a few days ago and ordered about when you did. i think they got swamped with orders. has it shipped?
 

Northergirl

Member
Jun 6, 2009
1,017
1
Canada
i got my order a few days ago and ordered about when you did. i think they got swamped with orders. has it shipped?
No, it hasn't been shipped yet. I understand they got swamped with orders, but for customer service not to respond to 3 emails is not cool, and to have a toll free # that Canadians can't use ticked me off even more.
Customs will now be backlogged with parcels from the U.S.