Kate Spade Online Refund Experiences

Quartza

Member
Jun 29, 2016
14
16
So I have recently purchased a bag from Kate Spade and found out that the size of the bag was too huge on me. I decided to call customer service and one of Kate Spade`s representative helped me reroute my package back to their Kate Spade warehouse. The package never came to my house. It has just arrived yesterday at Kate Spade`s warehouse and the customer service rep said that refunds can take up to 5-10 business days. However I have heard of people not even getting a refund for a whole month and I am kind of worried now.

Has anyone on here experienced online refunds with Kate Spade?