I brought home this baby today, i'm in love with it after 2 weeks of waiting! it is the powder color in calf leather. Problem is.... do you spot a defect in the bag? Look at the tube on the strap...the leather bit which is sewn together is actually facing outwards! And there is nothing i can do to turn it inwards! It's awfully ugly and i am sure it is a manufacturer's fault! Surely no designer would do this! I'm really upset! Also, when i was at the store, there were 3 bags for me to choose from. The first one whcih was on display actually fell apart in front of me! Well, the gold ring fell off because of a loose screw, so the whole strap came off! And now look at my bag! The leather on the 3rd one is not that great.... some minor creases... I'm really paranoid! Also, I am worried abt the gold hardware. It says chrome on the tag... Please help with my questions: 1. Should I keep the bag if they offer to repair it or even offer me a new bag? The quality problems is really getting me worried. I can get a full refund. 2. What are your opinions on the hardware? I'm worried that it will not last long and that it will tarnish/fade. Please help. I am going to the store on Sunday... It's a beautiful bag... disappointed abt the quality... leather is good, not sure abt the rest... should i go for a chanel evening bag instead? Thank you so much!