once upon a time i was searching for a blueberry work. a lovely prince found one for me and i thought my life was complete -- until the bag arrived. it waas blueberry alright, but the leather was thin, dry, crackly -- ick. then i decided i wanted a vert d'eau work and again, after speaking to the sa at length, describing the color and the leather i wanted, i thought she found one. but then i opened the box to find...sapin (a lovely color and nice leather but nothing remotely close to vd). then i got a call from an sa who informed me she had a purple brief. not only that, she also had one in turquoise/teal (aka aquamarine). i was so excited i posted a thread about it. a few days later i learned the purple was really a bordeaux (cinnamon?) and the turquoise was really anthracite. who confuses turquoise with anthracite?? finally, yesterday i visited one of the few stores that carry bbags and when i asked for a black work, i was presented with anthracite (and not a nice one either -- very dull and dry). when i tried to explain it was anthracite she insisted it was black (notwithstanding that it looked blueish and was not the same color as the other 20 black bags on display). so the moral of the story is, there is no substitute for seeing the bags IRL (except perhaps a really really really good sa who knows her balenciaga up and down). it only took me 5 years to figure this out!