- Feb 6, 2018
My SA ordered it for me as it was not in stock at the store. She is away from the store for two weeks now, but we texted and everything should be resolved now.Did you order the bag online or buy it in store? Btw if they don‘t accept a return of your bag while the defect is super obvious I would talk to the store manager.
Only, I am still not sure I want to return it because I love the bag style so much. It reminds me of Neo Vivienne, which I never was able to get in black at the time. I still have two weeks of the return period left so I’ll think about it some more.