Japan EMS - held by export customs for 4 days now! Scam?

shelleya618

Member
May 22, 2012
20
0
I bough a Chanel bag from this seller Yuko0702
Bag was shipped the following day May 3 but up to now is being held by export custom and has not left Japan! Anyone experience the same? Could this be a koji-koji similar scam?

I've bought items from Japan in the past - this is the first time in seeing this.

Will escalate to PayPal on Monday if it doesn't move (total of 7 days stuck) to refund and for seller to just cancel get her item back from post.

Any thoughts?
 
Feb 11, 2006
10,551
1,118
I'm not familiar with what you are calling the koji-koji scam so I have no comment on that.

If it's being held in Japan customs, my thought is that it's missing the necessary export paperwork or something similar.

Have you contacted your seller?
 

shelleya618

Member
May 22, 2012
20
0
Yes I have and this seller just dismissed my concern and told me to be patient. Seller said its "normal". If it's normal, maybe someone else out here saw a similar incident?
 

ThisVNchick

SGN<->SF<->DC<->CDG
O.G.
May 7, 2008
4,525
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Bi-coastal Gal
Yes I have and this seller just dismissed my concern and told me to be patient. Seller said its "normal". If it's normal, maybe someone else out here saw a similar incident?
Mine was held for 3 days. It was a really large package (it was a H bag with original gift box) purchased from this exact seller.

The seller isn't a scammer. I think if the box gets flagged in Japan, it gets inspected before the item goes overseas. When I received my box, there was a note inside from Japanese customs stating that the item was inspected prior to shipment. Also, I've noticed that when I order from Japan, if it gets held at customs in Japan, it will get held at US customs as well and you're most likely going to get taxed on it.
 

ccbaggirl89

Member
Mar 26, 2015
7,438
10,744
customs imports and exports take time. and if the package doesn't have the proper paperwork, or something else (like its size/description/weight/smell) causes it to be flagged then it can be held up. i had a bag sit in inward customs for 13 days and then magically it got sorted. sometimes they can just be backlogged. there really isn't anything the seller can do for you once it leaves them and enters the system. i would probably wait about a full 7-10 days for customs before i would contact the seller again and just ask for further proof the item was mailed, if available. you still have much waiting once it actually leaves japan, so be patient. you are worrying way too soon i think.
 

poopsie

How Sentimental
O.G.
Jan 14, 2009
12,547
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Where the wild things are
If you want the bag what difference does a few extra days make? If there was anything going on it would most likely show up in their feedback. As it is an intl transaction Ebay may not let you start a case so soon.
 
Sep 11, 2006
6,835
2,215
U.K.
I'm not entirely sure how a bag being stuck in customs is a scam. I can't imagine why you might think the seller has any control over this.
 

shelleya618

Member
May 22, 2012
20
0
Google Koji-koji scam
Maybe then You'd understand my concern


Anyway yuko seems to be a reputable seller that's why I bought from her. I was just surprised that the item was held so I has asked for forum members experiences.

I was under the impression that this forum is to share experiences and not to judge people who has a different thought process as you.
 

lovlouisvuitton

I Love Evo's & LV's!
Authenticator
Aug 16, 2012
172,420
79,014
Running amuck in Oz!
Seller has absolutely No control over Customs? It could be stuck there for weeks, who knows. You will just have to try and get some patience, calling a Seller a Scammer because Your item is stuck in Customs really isn't fair to the Seller JMHO. :huh:
 
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bonsai22

Member
Feb 3, 2015
258
37
Google Koji-koji scam
Maybe then You'd understand my concern


Anyway yuko seems to be a reputable seller that's why I bought from her. I was just surprised that the item was held so I has asked for forum members experiences.

I was under the impression that this forum is to share experiences and not to judge people who has a different thought process as you.
Wow! The koji-koji scam was an interesting read. Thank you for sharing. I have never purchased from your seller but considering that other members here have with purchased high-end handbags with no problem, I think they are probably not scamming you. However, you are the buyer and if you don't feel comfortable by all means open a case on ebay if there is no progress with the package. :smile:
 

bonsai22

Member
Feb 3, 2015
258
37
Seller has absolutely No control over Customs? It could be stuck there for weeks, who knows. You will just have to try and get some patience, calling a Seller a Scammer because Your item is stuck in Customs really isn't fair to the Seller JMHO. :huh:
In all fairness, the OP didn't call the seller a scammer she was just worried and asking if anyone thought it could be a scam.
 

Maijp

O.G.
Feb 10, 2008
175
11
I do not think it is scam. Now the tracking data shows the bag hold by export custom, it means that the seller has shipped it, then can not do any thing in the case of delay.

By the way 3;4;5 of this May are not bussiness days in japan .
I think the tracking data will move on soon right after it delivered at your country.
 

jellyv

O.G.
Mar 29, 2006
8,615
6,050
Anyway yuko seems to be a reputable seller
.

You must not realize that including the word "scam" in relation to the name of a seller creates an online footprint connecting the two words, instantly tarnishing a reputation. It's incredibly unfair to post that suggestion unless you have sound reasons...and you don't.
 

shelleya618

Member
May 22, 2012
20
0
I do not think it is scam. Now the tracking data shows the bag hold by export custom, it means that the seller has shipped it, then can not do any thing in the case of delay.

By the way 3;4;5 of this May are not bussiness days in japan .
I think the tracking data will move on soon right after it delivered at your country.
Thank you! this information gives light into the dark cave and could be the reason why my parcel hasn't left Japan.


Holiday= no export customs officers = parcel stuck.


If the seller had explained this to me instead of being dismissive and saying it's quite normal - then I wouldn't have felt any concern or discomfort about it. After all the purchase is over $2,000..
none of these would've happened if seller had better customer service
 
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