I recently got a a 20% off coupon good for j crew for a purchase of $175 or more (its expired already) So I decided to go ahead with my order despite the outrageous shipping (the discount cancelled it out and them some)
Now I am returning everything and so Im out the $18 shipping, plus return shipping of $6. What a rip off!
I can't understand the reasoning behind penalizing people who want to spend a lot of money on their site by raping them with these shipping charges. I am refusing to place my order until I can find a code. I called customer service and the guy said codes go out by email and he can not give any out over the phone. Whatever!
^^That's weird. You did call the catalog through the red phone, right? I've called from stores in New York and Philly and never had pay shipping. They even honored an in store sale that wasn't available online.