You MUST wait for PayPal. The CC company won't do a chargeback unless you've tried to settle it within PayPal first.
What was the sellers eBay ID?
ebay ID: zizouangel
You MUST wait for PayPal. The CC company won't do a chargeback unless you've tried to settle it within PayPal first.
What was the sellers eBay ID?
The listing has disappeared. It is not under "items that you've won" anymore. I emailed Ebay, but haven't heard back, yet.
I emailed the seller, but she never replied.
I paid with a Visa card from CapitalOne. I just read that AMEX has better service for this kind of cases. If Paypal doesn't refund me the money, I will definetely call my CC company for a charge back, since this is counterfeit fraud. I'm also going to report this to Louis Vuitton.
eBays arbitrary removal of the listing is unfair. Perhaps it would be wise for buyers to print a copy of listing for their records? I imagine myself in your place and shudder. Stay strong. PayPal is notoriously slow in resolving these matters but I've no doubt you'll prevail in the end.
No outcome yet as my claim was only lodged last week - I just recieved my email to Ebay regarding the removal of the Auction page back. I had a lot of trouble finding the link two days ago to actually get an email through to them so to have it returned as undeliverable today is very frustrating. If any of you wise ladies (or gents) know of the link that would get me through please let me know. If I could get the page back again it would prove that I didnt swap the bag as soon as I recieved it. I am wondering whether it will be a case of throwing good money after bad if I have to pay to have it authenticated its so blatently obvious that it is vinyl just the smell alone!! Oh well fingers cross that maybe I can have the authentication done at a local bag shop because with the exchange rate having it done in the US is really going to cost me.So what was the outcome? Did you get you money back from CC company? I hope so!
Thanks for the support!
I would have printed the listing if ebay didn't take it off. Ebay states somewhere that if they remove the listing, the listing is considered "Cancelled." I don't know what that means, because my transaction was a legit purchase and it went through. I just hope that Paypal can still see the listing, for claims purpose.
file a claim and escalate it right way... i'm sorry that this things happened , i hope that you'll get you money , i learn my lesson too w/ my previous transaction. and thank GOd , i got all my 1k back.
Same here - still waiting for the investigation to start - the seller has until this Friday to respond.file a claim and escalate it right way... i'm sorry that this things happened , i hope that you'll get you money , i learn my lesson too w/ my previous transaction. and thank GOd , i got all my 1k back.