Tech Itunes keeps downloading, how to make it stop

melissatrv

O.G.
Feb 8, 2009
11,246
1,312
NC
I bought a TV show episode in HD from the itunes store some time ago. The HD stuff takes forever to download so I just download the non-HD shows now or the part of the download that is not HD. Anyway everytime I start itunes and connect with my password, it attempts to download these shows. I right click and choose to delete them, this stops the download at the time, but if I go back in tomorrow it will attempt to download them again.

This is 4 items I have to right click and choose delete every time I connect. What a PITA. How do I delete these items permanently? Or is there another Apple forum someone can point me to for help?

Thanks!
 
Mar 14, 2006
5,519
851
the lowcountry
I have the exact same problem, I always think I've deleted the HD download and then the next time I buy something, voila, it all pops up and trys to start downloading again.
 

aklein

Member
Dec 30, 2007
10,683
2
I had a similar problem. I ended up having to contact iTunes support and they had to go in and remove the TV show from my queue.

You can just go to your order history under 'The Store' tab. Go to 'View My Account'. That should show you your 'Account History'. You should be able to click on a tab called 'Purchase History'. That should list all the music, etc you have downloaded. Find the TV show and click 'report a problem' next to the title.
Carefully explain what is going on and they should be able to fix it for you.
 

Jahpson

O.G.
Aug 26, 2007
36,166
120
The Playground
if you purchased the item, then you have no choice but to download the item. It will keep downloading everytime you open your iTunes. Even if the item was free, its the same story.

My option is to just allow the download to complete and if you dont want the item, simply delete it.
 

sur1992

Member
Nov 6, 2010
150
0
Tampa, FL
if you purchased the item, then you have no choice but to download the item. It will keep downloading everytime you open your iTunes. Even if the item was free, its the same story.

My option is to just allow the download to complete and if you dont want the item, simply delete it.
Couldn't of said it better.