Hi, posted this in Coach forum but didn't get much responses, so thought I'll try here. I just purchased a Coach beaded wristlet from eBay and the package reaches me today. I'm so disappointed, some of the beads chipped! What should I do about it? I'm still new to eBay and had the auction authenticated at tPF. I've contacted the seller and she did say that I can send it back but shipping would cost a lot as I'm not located in US and I'm not sure how much is the refund and whether it worth all the trouble. Isn't it the seller's responsibility to ensure that the item arrive in good condition? Also, is it normal for sellers to charge almost triple of the actual shipping charge? Or should I consider keeping the wristlet and bring it to Coach for repair? How much will it cost and do I need a receipt or any proof of purchase? Thanks in advance for all info and suggestions!