I have heard many stories about the chains on a GST and classic flap breaking and always thought it was perhaps a defect. But now I see it's just poor craftmanship. A week ago the chain on my classic flap finally broke. I was so dissappointed!!! I had it for half a year and only got to use it 4 times!!!! And come on let's be realistic, there was nothing ever weighing more than a lb in that bag. And to my dismay when I took it back to Chanel for repairs a random SA tried to charge me a fee to repair it. She claimed that since I didn't buy it from the boutique they would have to charge me. Which is pretty ridiculous .... we argued a bit and then she finally agreed to send it in free of charge. Oh and another downer .... I recently took my white rock n chain in for cleaning. When I got her back, the stitching was coming loose. And they totally messed up the inside of the bag. I don't know what to do since this was over 2 months ago. And I just didn't think to open the bag to inspect since I told the SA who took the bag in to just clean the outside. Argh how frustrating!!!!