Issue with new shoes

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  1. I bought a pair of Cole Haan flats 3 or 4 weeks ago and the leather sole is starting to crack. The store suggested I get a rubber liner put on the bottom to prevent more damage. Granted I wear them 4-5 days a week to break them in but the cracking in the sole really bothers me. I haven't run into this before and think they shouldn't be cracking. Do you think the rubber sole will help or should I get them exchanged. The sole is pretty beat up and i am afraid they will get worse. How would I return them, if that is best?
  2. If you can share a picture of this crack, we might be able to give you better advice. :smile:
  3. You might want to contact the company and see what they say.
  4. yeah, do you have a pic?
  5. So the store I bought them at paid for the repair to be done. I am happy with this but wish I had the work done before the cracking started. I will remember to have a rubber pad added to all my leather soled shoes ASAP.
    I will pot a picture of the new work. Does everyone have the soles done for leather soles? Just wondering.