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Thank you, I took it in yesterday and they quoted 10 weeks for repair. Of course it will be looked at sooner (I'm pretty sure) and they will let me know the outcome. The date code was December of 2020, so not relatively that old.I had several bags that suffered from the melting glazing period. My understanding was it primarily effected bags produced from 2013 to 2015. It's possible that your bag was new old stock. Have you checked the date code? I would take it in and have it looked at if you are near a boutique.