Is this normal?

Tarababe

O.G.
Jul 13, 2010
2,496
16
Durham
Hi All,

I am normally on the Mulberry thread but have been getting more and more into LV for quality and price compared to Mulberry.

I have the Zippy Compact Wallet in DE. I am finding that when zipped the shape is getting a bit distorted. By that I mean when you look at the edge around the zip, there is one part where it seems to stick out a bit and isn't flush and smooth as the rest. It doesn't matter whether I have loads in or not, it still does it.

I did have the Zippy organiser which didn't do that, but I just found it too big.

I love this wallet and it's the perfect size but this annoys me and I have only had it a couple of months....

Advise would be lovely.:P
 

lshcat

Authenticator
O.G.
Mar 31, 2010
6,244
218
Midwest
Hmmmm, which part is sticking out? I've had mine quite awhile and I just pulled it out, this is what it looks like. Still looks great to me, except maybe the corners are relaxing a bit. :smile: Is it on a corner? (Maybe though for mine it's just because I don't have much in there right now.)
 

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Tarababe

O.G.
Jul 13, 2010
2,496
16
Durham
Thanks for replying. I have added a couple of pictures as it's so hard to explain:







It annoys me so much after paying this much for a wallet and has done this right from the beginning. I though as I used it they would flatten out, or that I was putting too much in, however it makes no difference...:cry:
 

pavilion

Member
Oct 22, 2009
823
2
I have an epi Zippy wallet that I've had for years and the edges don't look like that. They are straight, except for where the corners are (the fees bend in there probably because it's been heavily used for years). I just have one edge at the top that bows out a little bit because I had something in the wallet that wasn't laying right.

In my opinion, it does not look normal for only owning it for a few months if you haven't been stuffing the wallet oddly. I completely understand your frustration.
 

Tarababe

O.G.
Jul 13, 2010
2,496
16
Durham
I have an epi Zippy wallet that I've had for years and the edges don't look like that. They are straight, except for where the corners are (the fees bend in there probably because it's been heavily used for years). I just have one edge at the top that bows out a little bit because I had something in the wallet that wasn't laying right.

In my opinion, it does not look normal for only owning it for a few months if you haven't been stuffing the wallet oddly. I completely understand your frustration.
I'm sure it shouldn't do this either. I have E mail LV Customer Services so see if they respond.
 

lshcat

Authenticator
O.G.
Mar 31, 2010
6,244
218
Midwest
Thanks for replying. I have added a couple of pictures as it's so hard to explain:







It annoys me so much after paying this much for a wallet and has done this right from the beginning. I though as I used it they would flatten out, or that I was putting too much in, however it makes no difference...:cry:


No that does not look normal!!! Here is mine from that view... and mine is a couple years old. Take it back. :sad: So sorry.
 

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Mr.LouisVuitton

A Man in LVoe
Jan 15, 2013
189
0
UK
Thanks for replying. I have added a couple of pictures as it's so hard to explain:

It annoys me so much after paying this much for a wallet and has done this right from the beginning. I though as I used it they would flatten out, or that I was putting too much in, however it makes no difference...:cry:
Nope that does not look right at all. I just purchased my ZCP in DG and the edges look straight, I would go back to the LV store and show it to them.
 

deepott

O.G.
Sep 26, 2007
688
7
Downunder
The wallet looks pretty full, that is the problem with the zippy type wallet's. When you put a lot of things in them, they get distorted and zip goes all wavy!
 

cherrycookies

Member
Nov 21, 2012
2,678
12
i stuff quite a bit in my zcp and the edges still look fine. i will take it back to the store if i were u
 

Tarababe

O.G.
Jul 13, 2010
2,496
16
Durham
Thanks everyone for your replies. I sadly don't live near a store so I have sent them an E mail which I hope they respond to. If they don't it's a 3 hr plus drive for me but as it's so new I am sure they have to do something...:thinking:
 

lshcat

Authenticator
O.G.
Mar 31, 2010
6,244
218
Midwest
Thanks everyone for your replies. I sadly don't live near a store so I have sent them an E mail which I hope they respond to. If they don't it's a 3 hr plus drive for me but as it's so new I am sure they have to do something...:thinking:
I don't have a LV in my state either so I would call the toll-free number... e-mail will take forever to get a response. Tell them on the phone you think you have a defect and you will be able to send it in to a nearby boutique for them to take a look at it for you. Just mail it insured, with all your contact info. That is what I have had to do for (2) items that needed repair. It all went well.