Is this normal for a new cardholder?

[mintandchips]

Hi everyone! I ordered a YSL cardholder which arrived yesterday. There was glue buildup, so I went to the YSL boutique and an SA took the glue off using some rubber tool. I noticed since then that the fabric looks white in that area? I’m not sure if he rubbed off the glue too hard and now some of the leather peeled off. I’ve attached a picture of my wallet with the white area (where the glue once was) circled. I haven’t even used this wallet yet, so I’m considering going back to the boutique and asking for an exchange. Am I overthinking this?

 

[lill_canele]

I have bought 3-4 YSL cardholders over the years. My oldest one being from 2017/2018 which had quite a bit of wear. I don't have it anymore because I just sold it, but where there is wear from putting in and taking out cards, it is lighter in color, maybe with some white parts if I recall correctly.

I see it but it's still a little hard to tell what exactly it is.
I'd say, if you're not happy with it, go and exchange it ASAP. The longer you wait, the harder it is to return or exchange.

And I know you said you haven't used the wallet yet, but does the photo you posted have cards in it? Or is it the blank white cards that are put into cardholders sometimes?

 

[mintandchips]

I have bought 3-4 YSL cardholders over the years. My oldest one being from 2017/2018 which had quite a bit of wear. I don't have it anymore because I just sold it, but where there is wear from putting in and taking out cards, it is lighter in color, maybe with some white parts if I recall correctly.

I see it but it's still a little hard to tell what exactly it is.
I'd say, if you're not happy with it, go and exchange it ASAP. The longer you wait, the harder it is to return or exchange.

And I know you said you haven't used the wallet yet, but does the photo you posted have cards in it? Or is it the blank white cards that are put into cardholders sometimes?

thanks for your reply! I went in to return it but they’re out of stock in stores and are awaiting the new shipment . I’m hoping I don’t have any issues like you mentioned. I did speak to a lovely SA about the wallet and she said she’d let me know once stock arrives.

There were cards in there - i put them in to see how they’d look (i took them out though, and the wallet has been in its dust bag & box since Friday). Unfortunately, the spot was there even before I put the cards in (previously glue buildup which was removed by an SA at the boutique, which has now turned into a white spot after the glue was removed)