Hello! Thanks for your response. They replace it free of charge even if it's vintage? Is the chipping normal for vintage keepalls?They can replace the pull in the store free-of-charge while you wait. The slider is a different story though.
Hello! Thanks for your response. They replace it free of charge even if it's vintage? Is the chipping normal for vintage keepalls?They can replace the pull in the store free-of-charge while you wait. The slider is a different story though.
As far as I know the pulls are free, and on the spot. No need to send the bag off.Hello! Thanks for your response. They replace it free of charge even if it's vintage? Is this normal for vintage keepalls?
Thanks so much!As far as I know the pulls are free, and on the spot. No need to send the bag off.
It works as long as they have the same kind of pull, but the pull design for the Keepall haven't changed ever since.
But chipping is very normal, both on gold and silver hardware bags.
It would bother me. I would get it exchanged even though it's not a defect.Hi everyone, I need your help please. So, I’ve purchased my FP Empreinte Leather in Noir, and have just realised that the bottom embossed is not as “deep” (almost invisible from afar really ) as the rest of the bag. Is this normal or should I return? Thank You x
Ps. It is MIS
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It would bother me. I would get it exchanged even though it's not a defect.
I received one in similar shape and I exchanged it.Hi everyone, I need your help please. So, I’ve purchased my FP Empreinte Leather in Noir, and have just realised that the bottom embossed is not as “deep” (almost invisible from afar really ) as the rest of the bag. Is this normal or should I return? Thank You x
Ps. It is MIS
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I completely agree with @brnicutie - it’s not a defect but I would exchange.It would bother me. I would get it exchanged even though it's not a defect.
Let us know how it goes. Hopefully, the new one is perfect!@atlcoach & @DAMER Thank You so much for your responses. It does bothering me as the difference has become more obvious now the more you look at it. I have contacted my SA and one has been put on hold for me. Fingers crossed
One more picture before I exchange it tomorrow. I was so focused on looking at the scratches on the gold stud button between, the alignment and the glazing between two bags but did not pay any attention on the embossing when I purchased it last week
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Yay I am so happy for you! This one is a definite improvement from the previous Felicie Especially since the two pieces of leather are right next to each other. great to hear a happy ending. Enjoy your new bag!Update:
I have successfully exchanged my FP and here is my new one, MII, and the embossing is just perfect, much much better than the previous one. I also made sure that the glazing, alignment and stitching are also spot on.
Now, it made me wonder what would they do with the FP that I had returned to the store? Hopefully they didn’t resell it to someone or otherwise I would feel bad for the new owner if they did .
While there, I also asked if I could have the mini drawstring pouch as well for storing the chain strap when not in use. Thank You all x
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Thank You. I took it out for the first time on the weekend and used my georges bb strap instead of the chainYay I am so happy for you! This one is a definite improvement from the previous Felicie Especially since the two pieces of leather are right next to each other. great to hear a happy ending. Enjoy your new bag!