You’ve worn it and it’s marked. I don’t see how you can ask for an exchange because it’s no longer in a saleable condition
It’s possible to damage something within a minute of wearing it. i don’t think asking for an exchange is an ok thing to do in these circumstances, but that’s my opinion. You do youyes, but I didn’t do that. I’ve literally worn it 3 times and for a 30 min max. I think it came damaged, but just noticed.
I bought the Neverfull in DE about a month ago. I really like it but haven’t worn it more than 4 times. I noticed this today on the strap handle. Should I take in and exchange? I feel bad having worn it a handful of times though.
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I was doing some returns when I noticed this, so I popped by LV just to ask. I was truthful that I wore it 3 times and he instantly said this isn’t wear or you. And the manager approved an exchange...she said it was 100% a glazing issue. It was really great customer service.
The last pic actually looks pretty bad to me I would exchange it if I were you. Sorry!!Yesterday I just received my Pochette Metis that I finally could order online. It was always sold out so I was so happy to get my hands on it. So I have to say that I over scrutinize my bags and I‘m aware of that, because I always want them to be perfect even though I know every bag can have some little imperfections So I unpacked my PM and found these little missing spots of glazing on the back of it. Is this something that I have to worry about in reference to the rest of the glazing around it? I mean you don’t even see it if you’re not zooming in with the camera and it’s on the back of the bag, which not everyone will see. The rest of the bag is in perfect condition and I really don’t want to send it back unless I have to because now it’s sold out again Thanks for your help.
Send it back. You can (and should) get a better PM!Yesterday I just received my Pochette Metis that I finally could order online. It was always sold out so I was so happy to get my hands on it. So I have to say that I over scrutinize my bags and I‘m aware of that, because I always want them to be perfect even though I know every bag can have some little imperfections So I unpacked my PM and found these little missing spots of glazing on the back of it. Is this something that I have to worry about in reference to the rest of the glazing around it? I mean you don’t even see it if you’re not zooming in with the camera and it’s on the back of the bag, which not everyone will see. The rest of the bag is in perfect condition and I really don’t want to send it back unless I have to because now it’s sold out again Thanks for your help.
You’re right. I will send it back on Monday. Fingers crossed they will have it back in stock soon and this time in better conditionSend it back. You can (and should) get a better PM!