This is my SA's response when I've send him the pics of it
"From what I can see, it may be from normal wear. With all leather handbags, as you use it, the leather softens and sometimes the shape changes. It doesn't appear that it's defective or anything like that. When you don't use it, make sure to keep it stuffed with tissue, or even towels. This way it hold the shape longer. One other possibility is, like I mentioned on the phone, when it's carried on the shoulder, and it gets pushed behind the arm, sometimes this misshapes it. I'm not sure how you carry it, just wanted to mention it because I've seen other bags loose shape from that."
Do you guys agree? Should i make a big deal out of it?
yeah, i've used it few times.But... Have u used it ? If yes, u might as well keep it...
I've purchase the bag on January 11, 2013. And I've noticed that the leather bulging. Is that considered defective? Should I call the boutique?
I appreciate feedback
Thanks
The SA said I should bring it over to the store. But it's a hassle for me to go over there. So what I did is I've sent an email directly to customer care. See what they say.I have had this same bag since Christmas and I put a lot of stuff in it. Mine does not have this issue. I would ask for a new one ASAP!
The SA said I should bring it over to the store. But it's a hassle for me to go over there. So what I did is I've sent an email directly to customer care. See what they say.
I actually don't put a lot in it. Just a wallet, sunglasses and a brush.
sigh... dilemma... dilemma
i just bought a GST and it's arriving today. what if i have same issue
It doesn't look misshapen from use.. its just looks stitched wrong or something. Is it on both sides? Does it go down if you press on it? I would sorta play around with it to see if it will go back down, but if it doesn't i would probably return it.. It would bother me every single time i go in and out of my bag.The SA said I should bring it over to the store. But it's a hassle for me to go over there. So what I did is I've sent an email directly to customer care. See what they say.
I actually don't put a lot in it. Just a wallet, sunglasses and a brush.
sigh... dilemma... dilemma
i just bought a GST and it's arriving today. what if i have same issue