Is this a regular thing for sellers?

Princess_lydz

Member
Jul 17, 2008
410
0
UK
This is the first time i have sold an expensive bag on eBay and somebody won it with a buy it now. I happened to be online at the same time so sent them an invoice straight away.

But still no payment - do people usually wait a while or pay instantly? I always pay instantly unless i have bought a few items and request combined postage.

Hmm...does this happen to other sellers often?
 

Jaime

O.G.
Jul 4, 2006
2,729
175
If I am online when the auction ends or someone wins I will send an invoice straight away also, but that doesnt mean the person hasnt hit buy it now and walked away for some reason or another. Sometimes as a seller I have to chase people up but I ask that payment be received within 5 days so if I havent heard from them in 3 days I will send a quick email asking if theyre still interested in the item.
 
Last edited:

luvhautecouture

Chanelaholic
O.G.
Sep 18, 2007
3,293
7
I purchased and item and then had trouble with paypal (they changed the process from the last time I sent money through them). To get my account verified and credit card link took 2 days. So I didn't pay until two days later! I did let the seller know through a message that I had intentions to pay and that I was just waiting on paypal
 

coachfreak

Looking for LVOE
I usually pay immediately, but this week I bought a high dollar item and waited until early morning when a Google payment came in to pay. It was only 7 hours and since I won at 10 pm and paid at 5 am the seller wouldn't have done anything overnight anyway.

Also food for thought. I won bidding on my iphone but you can't pay using the eBay app.

So, there may be a reason they didn't immediately pay.
 

coachfreak

Looking for LVOE
Not sure it is bad communication if the buyer doesn't answer a notice or shipping notification.

I typically don't respond unless I have a question. If you got a shipping notification from Amazon would you reply??

If I am online when the auction ends or someone wins I will send an invoice straight away also, but that doesnt mean the person hasnt hit buy it now and walked away for some reason or another. Sometimes as a seller I have to chase people up but I ask that payment be received within 5 days so if I havent heard from them in 3 days I will send a quick email asking if theyre still interested in the item.

I just sold an expensive bag on ebay and while the buyer has paid they are really bad at communication. I emailed with the invoice and the payment came through. I replied letting them know when ill be posting. Then once it was sent I emailed again to say it had been posted and nothing. I usually try to keep contact with a seller because Ive just given them my money so I keep the communication open until I get my item. Not that it matters I got the payment but she hasnt contacted me at all besides the instant payment notification I got from paypal, I just find it a bit odd - I kind of want them to acknowledge the emails so I know theyre expecting the item and will let me know it arrives ok.
 
Jun 25, 2008
19,957
9
I always pay immediately, but, from what I gather, most people don't. I would send a reminder by email after three days and a final one after seven days if she still hasn't paid.
 

Jaime

O.G.
Jul 4, 2006
2,729
175
Not sure it is bad communication if the buyer doesn't answer a notice or shipping notification.

I typically don't respond unless I have a question. If you got a shipping notification from Amazon would you reply??
Ok never mind. Completely missed my point.

But no, a shipping notification from an online store is a completely different thing to email communication from a private seller. Perhaps its just me that likes to acknowledge an email from a seller.
Anyways this is off topic I was just making a statement about buyers who dont communicate or jump in and pay straight away, didnt expect an issue out of it... sorry, Ive deleted it from my original post.
 

onegirlcreative

Daddy's Little Girl
Feb 11, 2008
8,391
3
Dovunque voglia andare
Well, you never said how long ago the buyer won the auction? According to fBay's rules, the buyer has 7 days to pay. I wouldn't worry just yet...

The economy is crapola now, so maybe she needed a few days before she got paid??
 

mmmsc

O.G.
Feb 1, 2007
9,364
15
USA
This is the first time i have sold an expensive bag on eBay and somebody won it with a buy it now. I happened to be online at the same time so sent them an invoice straight away.

But still no payment - do people usually wait a while or pay instantly? I always pay instantly unless i have bought a few items and request combined postage.

Hmm...does this happen to other sellers often?
You need to go into your seller's preferences next time and check the box for "immediate payment for buy it now." That way you will get paid immediately (they can't do the BIN until they pay). Since you didn't do this, they now have 7 days since auction ended to pay before you can file with ebay -- no matter what you say in your listing about 48 hours, 5 days, whatever... Of course the right thing to do is for a buyer pay right away, or at least send a message when you expect to pay. You don't want to make them mad by sending a bunch of invoices, but I think another one in a couple of days after the first one is OK. Then if you don't hear in 7 days, file with ebay for non-paying bidder.:yes:
 

coachfreak

Looking for LVOE
One thing, now that I use my iPhone a lot for eBay I have to remember I can't bid on the BIN that require an immediate payment.

While getting an immediate payment is great and is great for keeping away the people who click BIN by "mistake" or with no intention of paying, it does mean that the person must be on a computer.
 
Top