Is this a defect?

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  1. I don't have many TB items except for this wallet I got 2 Christmas' back. I noticed that my wallet is cracking on both sides where the folds are. Is this normal? Will TB repair my wallet?
     

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  2. They usually stand behind their products however it's 2 years old so they may say it's normal wear and tear. I would call to check.
     
  3. Thanks for the reply! I called the retail store and emailed customer service, unfortunately since I didn't purchase it from them, it sounds like they can't help me. "
    As we were unable to locate this purchase in our system, we also recommend that you contact the original place of purchase for assistance regarding your return."

    So I'm going to take it back to where I bought it... Hopefully they'll be able to help me