I am sorry you are having issues with your new bag. This would certainly bother me. I would contact the Chanel boutique where you got the bag from ASAP to see what resolution they will offer. But I would push for either an exchange or return. I hope this situation will be resolved for you soon.Guys, I'm gutted. My favorite jumbo is discoloring. This is the 22C beige (nude) and the color is to die for. Unfortunately, the leather along the stitching is discoloring. Initially, I thought it was the thread of the stitches, but looking closely, it is definitely the leather along the stitching. It's clearly an issue with the leather/thread, not wear and tear or otherwise since it is uniform along the entire bag.
Does anyone else have this issue with that color bag? This is the second jumbo in caviar that I bought and the second one that is defective due to discoloration. I have lamb leather bags (jumbo and otherwise) without any issues. Just my caviar jumbo (not CCH). Frustrating and devastating as I love that color. Thoughts?
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I saw an article about a Hermes handbag recall last year and thought about your bag. Their blue brume epsom leather had the same issue. Although a replacement wasn’t guaranteed (because of their infamous limited stock), they offered a refund for those affected.Guys, I'm gutted. My favorite jumbo is discoloring. This is the 22C beige (nude) and the color is to die for. Unfortunately, the leather along the stitching is discoloring. Initially, I thought it was the thread of the stitches, but looking closely, it is definitely the leather along the stitching. It's clearly an issue with the leather/thread, not wear and tear or otherwise since it is uniform along the entire bag.
Does anyone else have this issue with that color bag? This is the second jumbo in caviar that I bought and the second one that is defective due to discoloration. I have lamb leather bags (jumbo and otherwise) without any issues. Just my caviar jumbo (not CCH). Frustrating and devastating as I love that color. Thoughts?
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Disappeared, the same for Chanel seasonal items. They'd only ever refund in form of store credit (no cash), though the jumbo is more then $1k today than my refund would be. Sigh.I saw an article about a Hermes handbag recall last year and thought about your bag. Their blue brume epsom leather had the same issue. Although a replacement wasn’t guaranteed (because of their infamous limited stock), they offered a refund for those affected.
I hope Chanel resolves this for you.
Hi. I bought this bag yesterday after managing to track down the only one available in this colour - for my daughter’s 18th. The quilts are a little flat. They actually look flatter than they feel, due to the light I guess. I didn’t notice until I got it home. The rest of the bag is perfect but I feel a little disappointed. It’s only noticeable in certain lights and my daughter says she isn’t bothered (but are teenagers bothered about anything?!!)
Am I being too fussy? We can’t get another in this colour (although it looks a different colour in every photo lol. It’s actually light pink)
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Personally, if this issue was in a large area of the bag it would bother me, but I could live with it being just on one side like this as it's not really noticable. I can't even tell from the photo. As long as the rest of the bag is excellent, I say keep it because there's always something.Hello everyone, i just purchased this Medium flap and it kinda bother me that the white circled area abit deflated down compared to the other side. its like both sides dont have the same finished look?
I appreciate any feedback
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