Is this a defect, is this normal for this Chanel item?

[Cocogeorge]

Hi everyone I got this Deauville canvas tote bag about 6 months ago. I haven't worn it alot as I am home all the time and I take care of my bags....I noticed on the bag there is some "wear"/"lightening" on it. I know due to it being canvas some wear is normal, but so early after so little use? I went to the store and they were actually quite rude about it, saying it was my fault and normal wear and tear. And that if I really wanted to they could send it to Paris for 3-6 months, but that they too would say the same thing.
What do you all think?

 

[amanda.tnguyen]

hi ! i know that this thread is mainly for bags, but would love an opinion on these sneakers !! just got them from the boutique, and there's these weird scuffs on the black rubber area (that can't be buffed out - i feel like its something underneath the rubber/plastic) and this weird indentation in the cushion/quilting of the shoe (that also can't be pushed out.. i tried pushing on the quilts and it seems pretty like "melted" in there) - is it worth returning ? i know these shoes are hard to come by

 

[Klaneckya]

hi ! i know that this thread is mainly for bags, but would love an opinion on these sneakers !! just got them from the boutique, and there's these weird scuffs on the black rubber area (that can't be buffed out - i feel like its something underneath the rubber/plastic) and this weird indentation in the cushion/quilting of the shoe (that also can't be pushed out.. i tried pushing on the quilts and it seems pretty like "melted" in there) - is it worth returning ? i know these shoes are hard to come by

I know this ones are hard to find. Ask your SA if they can find another and exchange them.
I scuffed my LV sneakers after one use. So it will happen eventually after you use them.

 

[love_luminator_99]

hi ! i know that this thread is mainly for bags, but would love an opinion on these sneakers !! just got them from the boutique, and there's these weird scuffs on the black rubber area (that can't be buffed out - i feel like its something underneath the rubber/plastic) and this weird indentation in the cushion/quilting of the shoe (that also can't be pushed out.. i tried pushing on the quilts and it seems pretty like "melted" in there) - is it worth returning ? i know these shoes are hard to come by

How much does it bother you? I would def ask your SA if you can exchange for another pair if possible.

 

[pompomz]

I just bought a new medium beige Clair. Is the inside around the CCs normal for a brand new bag? Will it get worse? I’ve attached 2 other photos as well to see if anyone notices anything.

 

[love_luminator_99]

I just bought a new medium beige Clair. Is the inside around the CCs normal for a brand new bag? Will it get worse? I’ve attached 2 other photos as well to see if anyone notices anything.

Are you talking about the wrinkly-ness and stitching?

 

[pompomz]

Are you talking about the wrinkly-ness and stitching?

Yes. What do you think? Am I being overly picky? Is that normal?

 

[love_luminator_99]

Yes. What do you think? Am I being overly picky? Is that normal?

I don't remeber usually seeing that wrinklyness but I'm by no means any expert. It's so minimal that no, it wouldn't be a dealbreaker for me but this is your bag and at that price, I wouldn't hold it against you for reaching out to your SA to exchange if possible for one that isn't like that.

 

[880]

I just bought a new medium beige Clair. Is the inside around the CCs normal for a brand new bag? Will it get worse? I’ve attached 2 other photos as well to see if anyone notices anything.

I have owned many chanel bags, (most from 57th St boutique before I became a TPF member and switched to Hermes) and I don’t see anything unusual from your pics. JMO though.

 

[Amberlight]

Hello ladies.
Got a 31 series classic flap. Totally brand new, and found these 'creases' when the flap is not 'buckle' up. (I did not 'open up' the flap fully) is this normal?

Ps: No creases after the bag is fully buckle up.

 

[Klaneckya]

Hello ladies.
Got a 31 series classic flap. Totally brand new, and found these 'creases' when the flap is not 'buckle' up. (I did not 'open up' the flap fully) is this normal?

Ps: No creases after the bag is fully buckle up.


View attachment 5054027
View attachment 5054029

Normal.

 

[Elle07]

Hello ladies.
Got a 31 series classic flap. Totally brand new, and found these 'creases' when the flap is not 'buckle' up. (I did not 'open up' the flap fully) is this normal?

Ps: No creases after the bag is fully buckle up.


View attachment 5054027
View attachment 5054029

Normal.

 

[laura_seattle]

Hi everyone,

I just received a new 19 flap bag in the mail from my Neimans SA. I don’t live near a Chanel or Neimans store so I couldn’t inspect it before I bought it.
I thought it was from the 21S collection but the tag says 20K, the leather is goatskin but it’s really wrinkly everywhere and some of the hardware looks worn down. I don’t know if this is normal? It’s my first 19 bag so I’m not sure. I absolutely love the color but if it’s been used or sat on a shelf for a year then it’s not worth $6000!
I’ve posted some pictures below, hopefully it will show the condition. I’d love to get some opinions!

 

[Shejoh]

I have a 19. Yours looks like mine -- the bag is designed to look a bit "lived in."

 

[Roie55]

It looks fantastic, doesn't look wrinkly to me at all, looks brand new