Thank you for the reply! The Cartier SA said that the watch technician said my watch needed service. Also, if I have it done elsewhere, it is considered unauthorized, etc...
I don't mind spending the $415 if it is really necessary to maintain my watch but, every 4-5 years seem excessive.
What does everyone else do for their Cartier watches? Do you take them to the boutiques or authorized Cartier dealers for service?
So, according to the Cartier website, the following is what is included in the Complete Service, $415 for the SS Tank Francaise.
Why does your watch need a complete service?
After diagnosing your watch, our Cartier Watchmaker has concluded that its movement needs to be serviced. The movement is the most technical and finely tuned piece of your watch. Either your watch has not been checked for several years and the oils of the movement may have dried out or the mechanism of the watch is not functioning properly (due to shock to the case for example).
To restore the functioning of the watch, our Cartier watchmaker will:
- Completely disassemble your watch.
- Replace damaged pieces*: battery, all gaskets, hands, crown
- Demagnetize mechanical watches if needed.
- Polish the case (and the bracelet if the bracelet is metal).
- Clean the case (and the bracelet, if the bracelet is metal with ultrasound waves).
- Check the functioning of the watch for 48 hours.
- Check the water-resistance.
- Check and adjust the bracelet and clasp
* The customer will be informed if certain damaged pieces need to be replaced (dial, hands, glass, crown, metal bracelet
). With the customers approval, these pieces will be replaced and billed separatly.