is the brass pieces on all items 'protected? plastic'ed? wrapped?'

madein18

Member
Apr 20, 2007
567
1
Geronimos
hi...i was wondering

if the brass pieces on all items are 'protected? plastic'ed? wrapped?'

because...i bought the astropill...then returned it because the brass piece was

SCRATCHED!:tdown: mini scratches here...there...

:shrugs:
 

GwuN

GwuN
Sep 16, 2006
164
0
Southern California
not always. I got my MC trouville from the store and it didn't have that protective plastic on the zipper pull or the corners. But there was no scratch on it.
 

kuuipo627

Member
Sep 18, 2006
2,668
0
It all depends. When an item arrives, the hardwares are usually protected. The reason why most don't have the plastic on them is because an SA has removed it.
 
Apr 23, 2007
3,436
9
The SA is supposed to remove all hardware coverings before wrapping and giving to the customer. They are instructed to do this. Eluxury is an exception to this rule, 99% of the time the hardware is covered. Perhaps Eluxury leaves it on, because it could be a return or exchange. In the boutique, most customers buying usually keep their purchase.
 

Liberté

O.G.
Jan 5, 2007
8,453
929
Across a pond
^
Another thing with e-lux, they send it through mail. In order to avoid scuffs during the sometimes harsh treatment of the postal system, it's safer to keep it on.

What exactly are these "scratches and scuffs"? Could you please post pictures?

I've never received any scartched items from the store at all. However, little tiny scratches may appear over time, sometimes quickly depending on how you use the item. Even flaking and tarnishing does happen over time.
 

ValleyO

Member
O.G.
Mar 18, 2006
11,341
8
CA
The SA is supposed to remove all hardware coverings before wrapping and giving to the customer.
True- the hardware wrapping is meant to protect the bag while in transit or warehouse storage but doesn't make for an elegant presentation within a boutique.
 

seahorseinstripes

bag greed bug
O.G.
Jun 4, 2006
16,095
172
summer land
www.bagcrazeblog.com
True- the hardware wrapping is meant to protect the bag while in transit or warehouse storage but doesn't make for an elegant presentation within a boutique.
yeah, i can't imagine if they will put it plastic wrapped in display boutique LOL
although i think they should still keep it wrapped in stocks, some people are very anal about this, not me luckily :P
 

lvuittonaddict

$ Doesn't Buy Class
O.G.
Sep 23, 2007
4,845
412
DMV
yep. my SA always takes all the plastic off. but when i used to order from elux mine didnt come with protective plastic
 
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