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You probably need to replace the screws. They'll have to send it to NY and service it. Depending on when you got it/the damage it'll either be free or about $350.
It's normal to service them because the working mechanism. Plus they polish it and it comes back like brand new! My mom does hers every couple years.
Ive just checked/felt mine, the inside is smooth, the center portion does not stick past the surrounding. Ive taken mine off many times, Ive never had that happen. Im not sure what has happened or why, I would suggest taking it in to be examined.
Hi all... I took off my bangle to go climbing
Hi LVoeletters - this may be off topic but I'm a climber too, I really like the bangle but have been hesitant to get it due possible hazards and damage to the bracelet. Do you climb often and take the bracelet off each time? I was thinking I could leave it on in the gym and cover it with a wrist band and take it off when at the crag...what are your thoughts? Thanks
Thanks!I wear a sweat band for the wall, I do the gyms often, I climb outside a couple of times a year and that's when I'll take it off, more so bc I don't want to worry when I'm hiking up to climb/ banging my wrist somewhere.