Hi, thanks for letting me post a new thread. I don’t know if this is the right place I could ask. I have used the search function and I didn’t find any thread mentioning Breuninger like this.
I bought a Burberry TB Bag from Breuninger.de last year, and since I didn’t get to wear it yet, after a while I feel like I don’t really need it. I tried to sell it on Vinted few days ago and today I was suddenly notified that after investigations by Vinted team, they decided that my item “doesn’t appear to be authentic” -> this is their exact words. I contacted them back (no answer yet) asking them to elaborate why they think that my item was fake, because I bought it directly from Breuninger and Breuninger is a big luxury retailer (comparable to Nordstrom in the USA, I think). I told them I would be thankful if they can show me its inauthenticity and if what they say proves to be true, I would open a dispute with Breuninger.
I checked my bag before and everything seems fine: the dust bag, tag, stamp, and also the code. The leather also feels right and there’s nothing wrong with the design or the logo, most of all I never think I’d ever suspect Breuninger.
Is there any possible way that Breuninger sold me a counterfeit item or Vinted is just a complete nonsense? Should I contact Breuninger or use an authenticator service first to see if it’s really fake? Or should I contact Burberry and ask them?
I don’t even care about selling it anymore, I’m just really mad at the thought that I might have been given a fake item.
Any opinions or suggestions would be really helpful. Thank you so much for this warm community
I bought a Burberry TB Bag from Breuninger.de last year, and since I didn’t get to wear it yet, after a while I feel like I don’t really need it. I tried to sell it on Vinted few days ago and today I was suddenly notified that after investigations by Vinted team, they decided that my item “doesn’t appear to be authentic” -> this is their exact words. I contacted them back (no answer yet) asking them to elaborate why they think that my item was fake, because I bought it directly from Breuninger and Breuninger is a big luxury retailer (comparable to Nordstrom in the USA, I think). I told them I would be thankful if they can show me its inauthenticity and if what they say proves to be true, I would open a dispute with Breuninger.
I checked my bag before and everything seems fine: the dust bag, tag, stamp, and also the code. The leather also feels right and there’s nothing wrong with the design or the logo, most of all I never think I’d ever suspect Breuninger.
Is there any possible way that Breuninger sold me a counterfeit item or Vinted is just a complete nonsense? Should I contact Breuninger or use an authenticator service first to see if it’s really fake? Or should I contact Burberry and ask them?
I don’t even care about selling it anymore, I’m just really mad at the thought that I might have been given a fake item.
Any opinions or suggestions would be really helpful. Thank you so much for this warm community
