This is second time I have same problem with M/L classic flap I ordered from Saks. The first time I noticed that the purse I received had so many finger's nails' marks on interior flap. I then returned and bought another one over the phone. The purse I received was again had bruised mark on the interior flap. The wrapper who did the job didn't insert anything between the double flaps. As a result the zipper got crushed with the interior flap and showed evident bruised sign. Did it happen to any of you guys? What did you do with it? I don't want to act as a finicky shopper, but don't I have a right to receive a perfect conditioned purse? I'm so tired of dealing such a problem caused by someone who is so careless like this wrapper. Thank you for your advice.