I'm sooo frustrated with ebay, but also curious.
After trying to relist a bag that didn't sell, I contacted them when it hadn't shown up in listings after 7 hours (now almost 10). The rep. said the item is "still being reviewed by my trust and safety team" which may take up to 12 hours. I pointed out that it was a relist, there was no problem with original listing, and that I have great feedback for selling authentic bags. When I asked what criteria they were using to decide if an item requires evaluation, he said it would be "every listing has the brand on their title and description" not just my listing.
I said that I thought ebay needed to do a better job of screening, but that it's a bit frustrating to wait that long (1/2 day is a substantial percentage of time of a brief listing).
I'd be interested to hear if anyone else has this experience or learns anything about ebay having a new policy.
After trying to relist a bag that didn't sell, I contacted them when it hadn't shown up in listings after 7 hours (now almost 10). The rep. said the item is "still being reviewed by my trust and safety team" which may take up to 12 hours. I pointed out that it was a relist, there was no problem with original listing, and that I have great feedback for selling authentic bags. When I asked what criteria they were using to decide if an item requires evaluation, he said it would be "every listing has the brand on their title and description" not just my listing.
I said that I thought ebay needed to do a better job of screening, but that it's a bit frustrating to wait that long (1/2 day is a substantial percentage of time of a brief listing).
I'd be interested to hear if anyone else has this experience or learns anything about ebay having a new policy.