i found a new wonderful SA who helped me with my second hermes bag, another kelly! miss white kelly is clemence (mou - but not foldable since she is retourne) 28cm with PHW. i'm so much more relaxed with this kelly (as opposed to my black box kelly) since it's retourne (soft, rounded corners), clemence (scratch-resistant) - so easy to open/close! my SA also told me not to worry about dirt b/c hermes actually paints the white onto the leather, and they can repaint it anytime to make it look brand new again. apparently, white is the only color that is "painted" and not dyed. thanks for allowing me to share!