I returned a Coach bag at Nordstrom Rack today that I had purchased and just really didn't love (the quilted fur topped hobo). Anyway the sales associate said she wasn't sure she could return it since they stopped allowing returns on designer bags and have a new policy. In the end they happily returned it but she said to watch in the future for bags that have 'pink' tags on them. They are bags that are no longer returnable or exchangeable. She wasn't sure if it would include Coach or not in their designer classification. I am totally glad they are paying attention to what has probably been people returning fakes, but it also made me realize that we will really have to stop and think before purchasing. No more buying, trying it on at home and deciding if you love it. Not sure if this new policy is at the regular Nordstrom as well.