I came home from work the other day and saw I had received a payment through paypal and one of my items had sold! Right away I went into my emails and started sending a return email to the buyer-- I saw she had sent an email (not a formal offer) offering a lower price but then she had gone ahead and purchased my item. I got it ready for the post office, and paid for the priority mail postage through paypal like I always do. However, later on in the evening I noticed the buyer had included a message stating she's "never home during the day" and to have the mailman "just leave the package".
My listing clearly states I only ship Priority with tracking, sig confirmation, blah blah..... but she's a newbie - no feedback.... so she's probably not aware of the scams, problems with "lost packages" etc. (Ok, I give her the benefit of the doubt).
Anyway, I shipped the bag priority and sent the tracking info and she sent a nasty email back saying she's never home but really rude like What now?? I'm never home...."
I sent back an email explaining my shipping policy how it's for protection for both of us.... and then she sent a reply --"Geez, I guess I'll let you know in the feedback how you can't read directions"
I was so pi$$ed off- and btw, her avatar/pic is not friendly looking at all--she's standing in a threatening position with a mean look on her face not very bag-friendly at all or even people-friendly !
But I was annoyed so I said something like _You need to re-read my listing. I clearly state shipping policies, etc etc. but very politely. I feel like I should have sent the buyer her money back and not shipped the item. I'm just worried she'll pull some scam. I haven't heard a reply but I'm sure it won't be nice.
My listing clearly states I only ship Priority with tracking, sig confirmation, blah blah..... but she's a newbie - no feedback.... so she's probably not aware of the scams, problems with "lost packages" etc. (Ok, I give her the benefit of the doubt).
Anyway, I shipped the bag priority and sent the tracking info and she sent a nasty email back saying she's never home but really rude like What now?? I'm never home...."
I sent back an email explaining my shipping policy how it's for protection for both of us.... and then she sent a reply --"Geez, I guess I'll let you know in the feedback how you can't read directions"
I was so pi$$ed off- and btw, her avatar/pic is not friendly looking at all--she's standing in a threatening position with a mean look on her face not very bag-friendly at all or even people-friendly !
But I was annoyed so I said something like _You need to re-read my listing. I clearly state shipping policies, etc etc. but very politely. I feel like I should have sent the buyer her money back and not shipped the item. I'm just worried she'll pull some scam. I haven't heard a reply but I'm sure it won't be nice.