I got a Cognac Baca from active endeavors in June this year. When I received it, I was a little surprised that the leather was not very smooshy like others have described on this forum. It seemed a bit dry. I loved the style and color so I thought it was just my expectation set too high. I even tried putting leather softener from Love My Bag to see it will get softer. It did get a little better but still not smooshy. I figured that Active Endeavors is a legit and reputable seller and the bags they sell are definitely authentic and of good quality so I just persuaded myself to keep it. Today, I went to my local Nordstroms and found a baca in the same color as mine and the leather was just unbelievably smooshy and soft. I am in shock since my baca is not even close in its smooshiness even after I applied the conidtioner. I am dissapointed and feeling cheated because I spent over $500 on this bag and the bag I got is not of the quality I should have gotten. Since it has been sooo long since my purchase, not sure anything Gustto or Active Endeavor would do for me. But I just needed to vent. Anyone else have experienced the same thing?