In-store return policy?

Ysera

Member
Oct 26, 2015
26
2
Hi everyone! :smile:

Does anyone know what VCA's in-store return policy is?
I can only find the online return policy which is 30 days.

Thank you!
 

allure244

O.G.
Oct 15, 2008
2,359
3,893
Hi everyone! :smile:

Does anyone know what VCA's in-store return policy is?
I can only find the online return policy which is 30 days.

Thank you!

In stores (US boutiques) you can only exchange but not return items. I believe you have 30 days. I have been able to return VCA purchased at Neimans.
 

Ysera

Member
Oct 26, 2015
26
2
In stores (US boutiques) you can only exchange but not return items. I believe you have 30 days. I have been able to return VCA purchased at Neimans.
Thank you for your reply!
I hope it's the same for Europe.

Does anyone else have experience with an European boutique?
 

HADASSA

Member
Feb 22, 2012
3,399
3,088
The last time I asked London said 14 days EXCHANGE ONLY. I don't know for the rest of Europe. I am assuming it might be the same :thinking: