In-store return policy?

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  1. Hi everyone! :smile:

    Does anyone know what VCA's in-store return policy is?
    I can only find the online return policy which is 30 days.

    Thank you!
     

  2. In stores (US boutiques) you can only exchange but not return items. I believe you have 30 days. I have been able to return VCA purchased at Neimans.
     
  3. Thank you for your reply!
    I hope it's the same for Europe.

    Does anyone else have experience with an European boutique?
     
  4. The last time I asked London said 14 days EXCHANGE ONLY. I don't know for the rest of Europe. I am assuming it might be the same :thinking:
     
  5. Thank you for your reply!