Hi everyone, I bought a toki bag off someone on eBay, it was a direct sale. The bag was being sent from Italy, and since I am only a few hours away by plane I expected it to be here quite soon (seeing as I get packages from Japan in 4 days). However this was august 31st and I still havent recieved the bag! A bag I ordered from the US quite a bit after I bought this bag has even arrived. I have emailed the lady 2 times asking whether she knew how long it would normally take, and she hasn't replied. I still have all the emails from eBay, so should I open a dispute as I did not recieve the item, or should I wait incase she emails or the package is still stuck in customs or something? I just dont want to get my money back and then for the bag to arrive. But it is too much money just to hope the package arrives one day. Any help will be very welcome, as i really do not know what to do for the best!