I live in Continental Europe and have experienced cracks on my yellow PM St. Louis after only a couple of weeks of very moderate use (I definitely am no pack rat and hardly ever have more than a wallet, agenda and small cosmetic case with me. Okay, plus mobile but thats it).
I find this extremely disturbing and not okay for a $$ bag...
At me it is the same! I love my blue bag but i would not buy an other bag from Goyard. Now i knew i should have buy a Hermès Garden with better handles.
this is going to be my next bag purchase but after reading this, i am no longer sure at this point! good thing i still have have a long time before it's time to buy, but still... this truly is disappointing to hear....
unfortunately, i don't like LV so i can't get a neverfull..... gotta start researching to find out a similar tote that has great quality and great customer service
sorry about your experience OP!