I ordered a YSL capri bucket in pink from bluefly a few days ago, and they described it as a larger hobo with a larger dimensions (15''x13) than the bucket (12"x11'). As soon as I found out like 5 mins later, I wanted to cancel it, but then they wouldn't allow me to cancel. I said it's bluefly's mistake, I checked the original site and there is only one size. They said you can only return it, there is nothing they could do. I received it today and indeed it's the smaller size. The larger size described by them doesn't exist. The bag is kinda ugly, and a disappointment, so I returned it right away. Then I remembered there is no security tag on it. I called bluefly and they said too bad u just returned it, without the security tag, it might get sent back to me and caused further delay in refund. I said since it is Bluefly's mistake, can't they do anything to process the refund faster so that I won't have to pay interest on my visa on that stupid bag. All they say is that there is nothing they could do . They said once you order, you cannot cancel I also got another chanel key case, and it looks used. I'm so upset right now, I shouldn't order another bag when I know that I might have to pay interest on my visa for that. I know that bluefly offers discount but I don't like them anymore. I will stay away from bluefly and order from Nieman marcus instead!!! Sorry for the long rant, but I really need to rant. Net-a-porter and nieman marcus has much better service, so I won't buy from Bluefly!!!!!!!!!!!!