So I sent back my Damier Azure Speedy 30 to Louis Vuitton and had planned to buy a MC trouville. I had to pay the shipping and all in all it was a big hassle. So they get it and I call them and make arrangements to have the MC sent. They call me 1/2 hour later and tell me that they cannot accept the bag because it has been worn (which it hadn't!). They claimed that it has blue rub off from jeans on it and that it doesn't smell right (excuse me!). Well it always smelled like chemical instead of vachetta for one thing and they never sent me a box! So i'm pissed right now. I didn't want the bag and now its coming back to me and I don't know what to do with it!! I'll probably try to sell it on eBay but unfortunately there is many on there and you can get them in the stores now..I'm not happy Sorry just had to vent!