I remember when I bought a Speedy online, I basically had to fight with the seller thru emails and he was MEAN! It wasn't easy but the in the end, I got what I wanted. But did good service matter? I guess not.?. But I've also been in cases where I bought something b/c the seller was cool & attentive. In the end, does great service equal a great buy? Or does what you want overcome bad service?