...regarding PCE. I sure hope the mods don't move this thread because I feel that most traffic is here, which is why I'm posting this here rather than under PCE!
I've received a lot of PMs regarding questions and/or problems with PCE exclusions for certain items, and I keep reading a lot of posts that detail this. So I would like to try to clear this up as I know it to be since this is the last day for PCE. This info ultimately came from a district manager. It's possible that states may vary, and this works for PA and NJ...but still the "rules" are really clear and they should not be any different nationwide!
There seems to be so much misinformation and inconsistencies with stores! Each store has a full and specific "exclusions" list that details each bag...so really there should NOT be so much confusion among stores and SAs (assuming people take the time to read).
First... ALL accessory items that are not bags (bags begin with a "1" in the style number) are fair game for PCE in all lines, including Legacy. Other than that, Legacy, Zoe, Hamptons, and Hamptons Vintage BAGS are EXCLUDED. IF you want a Legacy Shop exclusive that has to be gotten DIRECTLY from Bleecker Street (i.e. NOT stocked at JAX), then you will NOT be able to use PCE. You can also NOT use PCE at the Bleecker St. store....but you CAN at a gallery store, and a gallery store has some of these items. I'm not sure whether they will honor the discount or not at the gallery store for all items, but you can try!
There are a few "exceptions" to exclusions for the Legacy line. There are certain other Legacy pieces, including bags, that are stocked at JAX that ARE included. These are the older and recently discontinued 2007 line. There are also SOME Bleecker Street limited edition items and SOME Legacy shop items that can be obtained from JAX....technically because these are NOT on the exclusions list, then they ARE included for PCE (since they are not on the list specifically). So by that I mean some things that you might thing you can't buy, you actually CAN on PCE!
However, you're not supposed to be allowed to purchase Hamptons, Hamptons Vintage, Legacy (new stuff), and Zoe...although some stores "bend" the rules for the cheap Hamptons bags (carryall and hobos).
Ok, first of all, if you feel the bag is NOT on the exceptions list, then I would try to buy it and NOT mention the list!! Why ask for trouble and create confusion??? BUT.... Always challenge the store by asking them about the exclusions list if they tell you "no" when you know it SHOULD be included. Sometimes I think particular SAs just are not informed and don't know any better (same with managers unfortunately).
I had no problem here in NJ ordering a Peyton and Legacy mini skinny on PCE yesterday. I also did price adjustments last weekend at another store for my other Peytons on PCE, and it was no problem. IN that case, I had asked my SA about it and she had verified from the DM that what's not on the list is fair game.
Of course I realize that some stores can't be "told" any differently, even when they are challenged...but at least you can try is the way I look at it!! I have no problem with rules that are clearly defined, but if I had run into a problem ordering that Peyton yesterday, I would have pushed the issue because my SA read from the exceptions list (and I knew that bag was not listed as an exclusion)! So... I'm just advising everyone to ask to speak to a manager if you have any problems. Some of these PCE issues have been cleared up when the manager contacts the district manager.
The thing is maybe Coach really didn't intend for us to be able to purchase some of these bags, and they don't want to sell them at PCE price (my guess is the Peyton is one)... but the problem is they shot themselves in the foot by making a specific exclusions list that didn't include some of the bags this time. That means unless they want to be an *ss about it, they are honoring the discount, unless you can't convince them or give in and willingly pay retail. There should be no confusion regarding what is and what is not excluded since the list outlines each bag!
I feel really bad when I read that so many of you have had problems. I hope this thread helps at least some of you. If you have a problem, I would either try another store or wait till you can contact a real manager and ask that the PCE be extended till tomorrow (or whenever) if need be for you. There are stores (not all) that will extend the PCE a day or two when people are unable to purchase by the end of the event. Good luck!!
I've received a lot of PMs regarding questions and/or problems with PCE exclusions for certain items, and I keep reading a lot of posts that detail this. So I would like to try to clear this up as I know it to be since this is the last day for PCE. This info ultimately came from a district manager. It's possible that states may vary, and this works for PA and NJ...but still the "rules" are really clear and they should not be any different nationwide!
There seems to be so much misinformation and inconsistencies with stores! Each store has a full and specific "exclusions" list that details each bag...so really there should NOT be so much confusion among stores and SAs (assuming people take the time to read).
First... ALL accessory items that are not bags (bags begin with a "1" in the style number) are fair game for PCE in all lines, including Legacy. Other than that, Legacy, Zoe, Hamptons, and Hamptons Vintage BAGS are EXCLUDED. IF you want a Legacy Shop exclusive that has to be gotten DIRECTLY from Bleecker Street (i.e. NOT stocked at JAX), then you will NOT be able to use PCE. You can also NOT use PCE at the Bleecker St. store....but you CAN at a gallery store, and a gallery store has some of these items. I'm not sure whether they will honor the discount or not at the gallery store for all items, but you can try!
There are a few "exceptions" to exclusions for the Legacy line. There are certain other Legacy pieces, including bags, that are stocked at JAX that ARE included. These are the older and recently discontinued 2007 line. There are also SOME Bleecker Street limited edition items and SOME Legacy shop items that can be obtained from JAX....technically because these are NOT on the exclusions list, then they ARE included for PCE (since they are not on the list specifically). So by that I mean some things that you might thing you can't buy, you actually CAN on PCE!
However, you're not supposed to be allowed to purchase Hamptons, Hamptons Vintage, Legacy (new stuff), and Zoe...although some stores "bend" the rules for the cheap Hamptons bags (carryall and hobos).
Ok, first of all, if you feel the bag is NOT on the exceptions list, then I would try to buy it and NOT mention the list!! Why ask for trouble and create confusion??? BUT.... Always challenge the store by asking them about the exclusions list if they tell you "no" when you know it SHOULD be included. Sometimes I think particular SAs just are not informed and don't know any better (same with managers unfortunately).
I had no problem here in NJ ordering a Peyton and Legacy mini skinny on PCE yesterday. I also did price adjustments last weekend at another store for my other Peytons on PCE, and it was no problem. IN that case, I had asked my SA about it and she had verified from the DM that what's not on the list is fair game.
Of course I realize that some stores can't be "told" any differently, even when they are challenged...but at least you can try is the way I look at it!! I have no problem with rules that are clearly defined, but if I had run into a problem ordering that Peyton yesterday, I would have pushed the issue because my SA read from the exceptions list (and I knew that bag was not listed as an exclusion)! So... I'm just advising everyone to ask to speak to a manager if you have any problems. Some of these PCE issues have been cleared up when the manager contacts the district manager.
The thing is maybe Coach really didn't intend for us to be able to purchase some of these bags, and they don't want to sell them at PCE price (my guess is the Peyton is one)... but the problem is they shot themselves in the foot by making a specific exclusions list that didn't include some of the bags this time. That means unless they want to be an *ss about it, they are honoring the discount, unless you can't convince them or give in and willingly pay retail. There should be no confusion regarding what is and what is not excluded since the list outlines each bag!
I feel really bad when I read that so many of you have had problems. I hope this thread helps at least some of you. If you have a problem, I would either try another store or wait till you can contact a real manager and ask that the PCE be extended till tomorrow (or whenever) if need be for you. There are stores (not all) that will extend the PCE a day or two when people are unable to purchase by the end of the event. Good luck!!
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