I am having tons of drama just to get a Penguin keyfob. It's probably the cheapest thing i have ever bought at Coach. They wouldn't allow me to order it last week. Then my SA called my house on Tuesday and told my mom they had gotten them in. So I go out to the mall in a monsoon last night, only to discover that my SA isn't in and the really rude woman who was there was telling me that no one could have called me because they don't have them. So after she was pretty nasty, another woman remembered me, and said although it was a mistake and they don't have it in the store, I can order it now. But she let the nasty woman ring me up, so she got a sale off me that she totally didn't deserve. But at least my penguin is on the way! Hopefull he comes in the mail this week.