I bought some pandora beads on eBay while I was on vacation. I was having my mail held until I got back, with the option to have it all delivered upon my return. It didn't come with the rest of my held mail, so I checked the tracking number online. It said that a noticed had been left on 7/8: "We attempted to deliver your item at 9:39 AM on July 8, 2009 in ****, MI and a notice was left. You may pick up the item at the Post Office indicated on the notice, go to Redelivery redirect page, or call 800-ASK-USPS to arrange for redelivery. If this item is unclaimed after 15 days then it will be returned to the sender. Information, if available, is updated periodically throughout the day. Please check again later." I didn't have a notice with my mail, so I first went to my apt's leasing office to see if they received anything- they did not. Then I called the USPS 800# to set up a redelivery (it wouldnt let me do it online since I didnt have the conf. # from the notice). They said I would get it the next day. This was last week. Then monday I called again and they said it would be redelivered Tues, but it never came. Today I called again and they transferred me to my local post office- they advised that they did not have the package, and that it was never scanned in as being "delivered" or "returned to sender", so they didnt know where it could be I've never had a package go missing so I have no idea what to do! Do I file something with paypal? The seller obviously sent the items so its not her fault, its the post office... does paypal cover that? Do i need to ask to seller to file an insurance claim? Or it that my job? The items cost around $350 and it was insured. I've been looking around the usps, eBay and paypal sites all morning and I have no idea where to go with this. I've emailed the seller but she hasnt gotten back to me yet. Any help with this would be appreciated!!