I think my crimson Sophia is defective ;0(

manolita

Member
Oct 15, 2010
529
0
Seattle
This has been bothering for some time now. The Coach emblem on my Sophia is nice and shiny, but the letters on the COACH plaque underneath are covered with the crimson enamel they use on the rest of the plaque. You can still see the letters but they have a thin layer of enamel on them.
I know this posting is useless with out picture and I apologize, my camera is broken :0(
is there a way to clean or scrape the enamel off? Would Coach fix the problem? I know they cannot replace my bag since it is sold out!:crybaby::crybaby:
 

paula3boys

O.G.
Sep 16, 2008
13,998
10,186
my house
Do you have a cell phone to take a pic or can you borrow a camera because I am having a hard time picturing it without seeing the actual plaque.
 

ulikeymahpurze?

Purse Addiction
Jun 24, 2010
2,360
5
California
You know my first grey gathered sophia was defective. It had these hard bubbles on the bottom of the bag. There were also slashes and glue on the handles. It was just gross. But they let me make an exchange, which was good. The lesson I learned was that you really have to inspect every inch of your bag before you buy it.

Hopefully they can fix your problem.