- Jan 3, 2010
Congratulations mielikki! I can't wait for you to post your pics. Enjoy!
Oh no, mielikki, so sorry to hear this! IA, AA is usually better at sending stuff than this (usually no stuffing, but the bag is at least wrapped in paper and a plastic bag)... :s You should definitely take it up with them. The Logan with the nick definitely needs to go back, as that isn't normal at all. The crease/indent on the Howard St may go away with a weight being placed in it, IA... But if stuffing it/weighing it down doesn't help, you definitely need to take it up with AA, as it sounds like their packaging may have contributed to the problem. (The ground shipping handling didn't help either, I'm sure...)I just checked the bags and there are issues with both. The Howard St in Cement has a huge crease/indent towards the bottom. I going to try to get it replaced. The Logan also has a crease/indent but it's on the front of the bag. What's worse is that there's a nick at the bottom. I think I may just return that bag. I'm waiting to hear back from AA. One side of the box arrived pretty beaten up (the tape was broken and it was slightly open)...I don't know if that had to do with it? The bags were packaged pretty well but I guess they should have put more stuffing for the box. I'm keeping my fingers crossed that they will fix this...
BTW - I LOVE the Howard St in cement. It's going to be my spring (when it stop raining) and summer go-to bag.