I just "spoke" to the chat person on the Bergdorf Goodman site. I think she doesn't know what she is talking about. I live in the boonies and can't go try on CL shoes. I wear a size 10 US. Everybody says that a person should go up a size ( in other words, a 41 for me). She says "Our shoes all run true to size" I say...impossible. I know how fast these shoes sell out so I want to be right. Wouldn't you order a 41 for a size 10 foot? Thanks.