So I sold some nail polish on ebay, sent it out on 14/02, she should've got it in like 2 days, its been a week now, I have a receipt from the post office. Can she claim against me? What do I do? Refund her? Insurance was optional 
I need help!!!
- Thread starter VenetiaWanter
- Start date
how did you ship it? if you sent it first class, those idiots at the usps take up to 3 weeks. it says on ebay that seller is not responsible for shipping time. you should still always purchase a delivery conf. in case the buyer challenges you.
UK seller, but yeah it was first class You get a slip here with the amount paid to ship and the buyers address on it
You get a slip here with the amount paid to ship and the buyers address on it
Did she pay thru Paypal?
I don;'t know what the Intl' Paypal rules are though.
Here, in the states, if she doesn't get the package, Paypal will refund her.
It's not her responsibilty to buy insurance, Paypal/eBay says it's the SELLER'S responsibilty to make sure the package gets to them.
They side w/ the Buyer almost everytime.
I don;'t know what the Intl' Paypal rules are though.
Here, in the states, if she doesn't get the package, Paypal will refund her.
It's not her responsibilty to buy insurance, Paypal/eBay says it's the SELLER'S responsibilty to make sure the package gets to them.
They side w/ the Buyer almost everytime.
did she pay through paypal? paypal doesn't cover international transactions. she could file a claim if she wants to. are you wondering because she complained?
It may take more time. I had the same thing happen to me. I mailed nail polish to NY from DC on a Wednesday and the seller did not get it until the following Saturday.
I was about to refund her money that Monday, but she had emailed me that Saturday saying she got it.
I was about to refund her money that Monday, but she had emailed me that Saturday saying she got it.
I'm not worried, just like to know where I stand with things like this lol 
thanks, I will lyk what happens
thanks, I will lyk what happens