Ok this actually follows on to my previous post about not receiving a dust cover with my groom agenda AND NO care booklets with both my agenda and cles. Small issue I know, but it bothers me.
(And to make matters worse I called my SA and she was 'certain' they don't come with dust covers)ush:
So anyway, I actually called up the Collins st store today with another enquiry, and the guy on the phone was sooo lovely about everything! He said that he did have both the agenda and the cles there and reserved it for me.
Being who I am I obviously blurted out the whole story to him (since it was probably strange for him to see me reserving the exact same thing I bought just a week ago). And I received a call from the Crown store 5min later and apparently he's called in and told them what happened.
So the Crown store was really apologetic and nice about it, and said that they'll courier it out for me. But now all I want is to go back, return the items, and change SA and stores all together
What should I do?
(And to make matters worse I called my SA and she was 'certain' they don't come with dust covers)ush:
So anyway, I actually called up the Collins st store today with another enquiry, and the guy on the phone was sooo lovely about everything! He said that he did have both the agenda and the cles there and reserved it for me.
Being who I am I obviously blurted out the whole story to him (since it was probably strange for him to see me reserving the exact same thing I bought just a week ago). And I received a call from the Crown store 5min later and apparently he's called in and told them what happened.
So the Crown store was really apologetic and nice about it, and said that they'll courier it out for me. But now all I want is to go back, return the items, and change SA and stores all together
What should I do?