Hi, I know I might get a lot of negative responses about this but here goes... I'm sure a lot of you have read that I borrowed a member's picture for one of my eBay auctions. That's the short version. I'll go into the long version in a sec. My question is: I know I made a mistake but why is everyone so rude and just plain insensitive about it??!! I mean, seriously, has no one made a genuine mistake? I thought this forum was for purse lovers and for everyone to help each other out, not to be rude. Long version: I was selling a scarf. I took eight (8) pictures of the scarf and posted them on an auction - all my own pics. I also wanted to show pictures of how the scarf would look like on other LV pieces so I included the borrowed picture (which shows the scarf on an LV piece.) I didn't want to take a pic with my scarf on a piece because I didn't want to wrinkle or crease the scarf - I wanted it to be as new as possible for the future owner. (I actually thought I was doing something nice - I guess not!) The borrowed pic is the LAST pic in the auction and the auction is very clear (states the the pic is borrowed, that the auction is only for the scarf, etc). (and it's NOT fine print either - very boldly stated that it is only to SHOW the buyers what it will look like). So, I didn't think much of it as all my intentions were noble, which I know understand doesn't matter. I didn't think it was a big deal, let alone against policy. I got emailed by the seller and of course was asked to remove it. I tried, but could not due to bidders having already bid. I apologized profusely to the seller and explained that I tried to remove it and asked what she would like me to do, etc. The seller only responded with 'it's against eBay.' She didn't tell me what she would like done and has yet to acknowledge my apology or that I tried to rectify the situation. She/He just continues to point out that I violated policy, etc. So I'm just confused - does everyone here just think that they are too good to accept an apology and move on? I've got nothing but rude comments from all but one person. I would really like some insight because I made an honest mistake, apologized, and tried to fix the situation. What else could I do? I thought I was becoming part of a group that supported each other. And it seems that the second I needed the group for support, no one is there. Perhaps everyone is supporting the picture owner and that is great if I didn't apologize for my actions but I have - NUMEROUS times. perhaps I will never understand but I welcome your thoughts and advice. Thanks.