So this really swell bag I ordered just arrived. It's beautiful but maybe in fact a little dirtier with some creasing than I cannot accept. I am not anal so I am usually pretty tolerant, and in a way I am surprised it wasn't a total mess when it arrived--it's the pink with ruthenium hw maxi--because it's not, and if it was I'd know exactly what to do. I knew it was a risk ordering a light bag much after it was in stores... so I almost expected something to be "wrong" and was hoping it would be something I could live with. Since well, it's been around and more time for it to get dirty/scuffed etc. It actually also seems a tad dry... Frankly, it was probably a display piece, and honestly I am not surprised about that or really think that in and of itself is problem. And I don't even think SA I dealt with saw it as she (totally nice and helpful had it sent from another store. And really it's not in BAD shape so SA there was not necessarily wrong to send out. I just don't know what to do. I do not like returning things, and I don't even know how to go about doing so to NM when there's only a "pick ticket" in the box (which, mind you, was so wet with snow that I almost had a heart attack... it was soggy all the way through!!! Like falling apart all over t he place!!! but that had nothing to do with the questionable parts... thankfully!) If I wanted to keep could I send to spa right away?? OR on the other side of things, you can't return NM things in person to BG can you?? I am stumped. Any advice?? TIA