Hi there ladies,
Was just wondering if anyone had any advise..
I won a beautiful double flap Chanel bag and the seller has sent me a message saying she "just realised" that the bag has a scratch on the back and so she can't send it to me "as it isn't fair on me'. I've emailed her twice saying that I'm disappointed and would still be willing to buy the bag (for the same price) if she sent me a photo so I could assess the damage. She hasn't replied to my emails and now I'm so upset as I really wanted the bag!
What can I do in this situation? x
Was just wondering if anyone had any advise..
I won a beautiful double flap Chanel bag and the seller has sent me a message saying she "just realised" that the bag has a scratch on the back and so she can't send it to me "as it isn't fair on me'. I've emailed her twice saying that I'm disappointed and would still be willing to buy the bag (for the same price) if she sent me a photo so I could assess the damage. She hasn't replied to my emails and now I'm so upset as I really wanted the bag!
What can I do in this situation? x